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Effective Date: April 2025

Muriel’s Seniors Assistance Foundation of Canada (“Muriel’s Foundation”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us online.

1. Information We Collect

We may collect the following types of personal information:

• Personal Contact Information: Name, email address, phone number, and mailing address when you fill out a contact form, subscribe to our newsletter, or make a donation.

• Donation & Payment Information: When you donate through our website, we may collect billing information (through secure third-party payment processors).

• Usage Data: Information about how you use our website, such as pages visited, time spent on site, browser type, IP address, and device information.

• Volunteer/Service Requests: If you apply to volunteer or request senior support services, we may collect additional information to help us match you with the appropriate program.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Process donations and issue tax receipts

• Communicate updates, newsletters, and organizational news

• Improve our website and services

• Maintain records for compliance with Canadian nonprofit regulations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only in the following cases:

• Service Providers: With trusted third parties who help us operate our website, process donations, or provide services, under strict confidentiality agreements.

• Legal Requirements: If required by law, or to protect the rights, safety, or property of Muriel’s Foundation, our users, or others.

4. Cookies & Website Analytics

We use cookies and similar technologies to understand how visitors use our website and to improve functionality. You can disable cookies through your browser settings, though this may affect your experience.

5. Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You have the right to:

• Access or correct your personal information

• Withdraw consent to receive communications

• Request the deletion of your data (subject to legal obligations)

To make a request, contact us using the details below.

8. Children’s Privacy

Our website is not intended for children under the age of 12. We do not knowingly collect personal information from minors without parental consent.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Muriel’s Seniors Assistance Foundation of Canada
O/A Spruce Grove, AB 
fundraising@murielsfoundation.ca
780-915-7586

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll revise the “Effective Date” at the top. Your continued use of our website means you accept any changes.